REFLECTION ON GROUPS AND TEAMS3As society has become more complex due to technology and other effects of globalization, the role working in groups and teams to solve problems and concerns in theworkplace and society at large has grown. It is no longer feasible to think that a worker or citizencan simply learn one or two skills and contribute effectively to their workplace or social settingwithout interacting with peers or colleagues. The ability to work effectively in a group or team is becoming a necessity for a successful career, as well as perhaps essential to contributemeaningfully towards society.The old management model of command and control is loosing its effectiveness as a keymotivation for workers to continue in their jobs is personal growth and development and not justrepetitive task work. Work in today’s society has become increasingly complex and consists of greater nonroutine functions with interdependence which are well suited to teamwork (Levi,2007). Teams are more effective ways to handle this work and therefore are becoming morecommon in the workplace and many areas of life. The shift in to working in teams also involvesa shift from a control oriented management towards a facilitative approach to leadership. As aresult of this trend towards a facilitative model of working, it is important to understand manyfactors that affect the dynamics of group and team life.While studying the various aspects and elements of the dynamics of groups and teams inLearning in Groups and Teams, it was an excellent opportunity gain deeper insight into some of these principles by forming a team and working on team projects throughout the semester. This paper will review the essential aspects of teams in the context of the working of the Infraredsteam. Key learning will be drawn out in relation to the team experience together with how this
To develop group skills, students need to do more than just complete group tasks. Along the way, it's important that they reflect on group processes. Reflection can be informal or formal (built into assessment). Students can perform it individually or in groups.
Students can reflect on both the processes and products of group work. When incorporating reflective activities into group work, it is important that students have the opportunity to apply what they have learnt through their reflections to future tasks to improve their learning. This section outlines a number of ways to build reflection into group tasks and projects.
Helping students monitor their development and reflect on their performance
To develop effective group skills, students need to practise using their skills and reflect on what worked and did not work. This helps them form generalised principles based on their experience, which then inform their future actions.
You can use one or more of the following strategies to help your students reflect on their group work skills. Depending on the nature of your group task or project, you might incorporate the listed activities during the task or at its completion. For example, ask students to submit a collaborative reflective report on group processes, or to complete the student exercise below: Planning ahead—What can I do better next time?).
|Reflective activity||What is involved in this activity?|
|Learning journals||Students keep a learning journal to track the development of their group skills. For example, after each task or key stage of a project, they reflect in the journal on the things their group is doing well or not so well, and consider what they could do to improve in later stages of the task/project. Learning journals are also an effective way for you to monitor group activity and processes, in particular the relative contributions of group members.|
Checklists help students reflect on their group's preparation and performance of tasks. For example, students (individually or as a group) can complete checklists to help them reflect on their group contributions, performance in group meetings, performance in a group presentation; or the process of compiling a group-written report.
You can use checklists to ensure that students create time for reflection in meetings, so that they come to understand that reflection is integral to group work, and factor it into their future meetings.
|Peer review||Encouraging students to give each other regular feedback in group meetings helps them practise integrating reflective practices. In peer review, students reflect on their own and others' performance of group tasks. Reviewing the performance of their peers (strengths, weaknesses and areas for improvement) builds students' understanding of the principles of effective group processes and behaviour.|
|Class discussion||You can ask students, once they have reflected on their group’s performance, to share their reflections with the rest of the class: the aspects that they found rewarding or challenging about the experience, and how they think they could improve as a group next time.|
|Articulation||Provide opportunities for students to practise articulating aspects of their skills development. Employers and recruitment agencies expect students to understand what is meant by effective group skills and to articulate their experiences and particular strengths.|
|Responding to feedback||You can ask students to indicate action they have taken in response to feedback given to them by you or by peers, to improve their performance in groups.|
Students complete and submit a report on group processes to help them reflect on various group processes e.g. how they got to know each other as a group, how they organised group meetings, how they allocated tasks, what processes they used to develop a group presentation etc. See the student handout Steps in writing a collaborative report on group processes.
This paper can be extended to deal with individual performance, e.g. What were the best aspects of my performance? What were the worst? What did I learn from listening to my peers’ presentations? How can I improve my performance next time? For more information, see Assessing Group Work.
Student portfolios can help students keep track of the development of their group work and other skills, and provide a powerful reflective tool.
Helping students identify how they can improve
The following exercise helps students to think about their experiences in groups, about the group's functioning and about their individual roles and contributions to the group. Importantly, it also helps students to identify how the group might function more effectively next time. Using the prompts, students can reflect individually, then discuss their responses in groups or as a class.
|Planning ahead—What can I do better next time?|
(Adapted from: G. Gibbs (1994), Learning in Teams: A Student Manual, Oxford, Oxford Brookes University, Oxford Centre for Staff, p. 24., p.60)